Plain answers
How it works
Everything about where a thank-you goes, who decides, and how we keep it fair — written so it can be read out loud at a meeting.
Three steps for a visitor
The shared pool — and why we recommend it
There are two ways to receive a thank-you: a steward’s own Pay Link, or the shared pool. We recommend running both, with the pool as the default, because the pool solves three problems at once:
- Fairness. Some spots are busy and some are quiet. A pool means the steward on the quiet side of the centre earns the same as the one at the main gate.
- Dignity. Nobody has to hold a QR code in a shopper’s face to make a living. The poster on the wall does the asking, not the person.
- Rotation. Stewards can rotate between areas without their income changing. That removes the reason to fight over the best corner.
How the monthly split works
Individual links are still available, and anyone who wants to thank a specific person can. But if individual links are the only option, the money follows foot traffic — and that quietly punishes whoever is working the quiet shift. The pool is the safety net underneath the individual thank-yous.
Your own iKhokha Pay Link
iKhokha’s iK Pay Link is free to create and needs no website or card machine. You get a link; you share it by WhatsApp, SMS, email or social media; the shopper pays on a secure iKhokha checkout page.
Nothing on this site holds money. Every button simply opens that person’s own iKhokha checkout.
Joining the programme
- The centre introduces you and confirms you work here.
- You choose: pool only, your own Pay Link, or both.
- You sign a short one-page consent so we may show your first name, photo and the area you work in.
- We set up your page. You check it and approve it before it goes live.
- If you want a printed card or a poster on paper, we hand you the file, and you take it to Postnet here at Broadacres.
- You can ask to be removed at any time — your page comes down and your photo is deleted.
Privacy & POPIA
- We publish only what you consent to: your first name (or “Steward at the main gate”), a photo if you agree, and your area.
- We never publish ID numbers, phone numbers, banking details or home addresses.
- Consent is written and can be withdrawn at any time; we remove your page within a few days.
- The site does not store card details, and does not track you across other websites.
- Messages on the wall are checked by the centre before they appear, and can be removed on request.
Frequently asked
Do I have to use the pool?
No. A steward can receive directly, or via the pool, or both. The pool is the default because it is the fairest, not because it is compulsory.
Who can see the totals?
Everyone. The monthly ledger is posted where all stewards can read it. Transparency is what stops arguments before they start.
What if a shopper has no data or no signal?
The poster has a QR code, and there is a short USSD-style alternative: the centre keeps a list of the Pay Links at the info desk, and can send a link by SMS on request.
Is this a charity?
No. It is a thank-you, given directly by a neighbour for a job that was actually done. It is closer to tipping than to donating.
Can you print a QR card or a poster for me?
No — we have no printer, so we will not promise something we cannot deliver. What we do is give you the file. Take it to Postnet here at Broadacres, in the centre, and they will print it for you — a card for your pocket or a poster for the wall. The files are made to print on ordinary A4 paper.
The three sentences that matter: nobody holds the money but the bank account; every steward is paid the same share; and the totals are posted for everyone to see.